Shipping Policy

FREE SHIPPING!

Thank you for your interest in shopping with Clouda. Below you’ll find answers to all your shipping questions.

We Care About the Environment

We use environmentally friendly transport methods to deliver our products because we value our planet. That’s why items are shipped directly from the factory to you. By doing this, we help reduce our environmental impact and keep things sustainable.

Average Delivery Time

By shipping directly, we can significantly reduce storage and transport costs—allowing us to offer our products at the best possible price.

We cover the shipping costs for every order.
All orders are delivered 100% free to your door.
There is no minimum order requirement.

Delivery typically takes 5–10 days after placing your order.
We assure you that our products are worth the wait—and you’re also contributing to a more sustainable way of shopping.

Shipping Confirmation

Once your order has been processed, you will receive a shipping confirmation email with your tracking number(s).

Returns

All returned items are the customer’s responsibility until they reach our warehouse.

Please note: you must request a return label from our customer service at info@tryclauda.com before sending any items back.
Otherwise, Clouda cannot be held responsible for lost or damaged return shipments.

Damages

Clouda is responsible for any damage or loss during shipping.

If your order arrives damaged or the packaging is broken, please contact us at info@tryclauda.com and include a photo of the package. We also recommend contacting the courier responsible for delivery.

Please keep all packaging materials and damaged items, as they are required for filing a claim.

  • Gratis levering

    Nyd gratis levering overalt i Danmark.

  • 100% Tilfredshed

    Returner dit køb nemt inden for 30 dage.

  • 24/7 Kundeservice

    Flere spørgsmål? Vores team er kun ét klik væk!

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